Shop Policies
Order Processing
✽ Orders are processed & shipped within 2-3 business days.
Shipping
✽ Currently shipping within the United States only.
✽ Shipping cost starts at $5.50 & increases depending on the total weight of your order & your location.
✽ Once your order has shipped, you will receive an email containing your package's USPS tracking number.
Refunds/Exchanges Policy
✽ We do not offer refunds or exchanges at this time. All sales are final.
Damaged/Lost Mail
✽ If your order arrives damaged or is presumed lost, please contact us as soon as possible.
✽ If a package is lost due to an incorrect mailing address entered at check-out, a refund will not be made available.
Stolen/Undeliverable Mail
✽ We are not responsible for stolen/misplaced mail. If your package is marked as "Delivered" but not there, please contact your local post office.
✽ We are not responsible for "Undeliverable" mail. If your package is being held at your local post office, please contact them for pick-up.
Cancellations
✽ If you would like to cancel your order, please contact us immediately.
✽ Orders that have been processed and/or shipped cannot be cancelled.
Caution
✽ We strongly advise keeping small items & jewelry away from children and pets. Small items present a choking hazard.
Disclaimer
✽ We do not recommend using crystals as a substitute for conventional medical or psychological treatment.
✽ We do not claim that crystals treat, heal, or cure medical or psychological illnesses.
Contact Information
Questions, comments, or concerns?
Please reach out to us by email at [email protected]
✿ Follow us @earthmadegems on Instagram for website updates & crystal live sales! ✿